First you need to set up a payment request. You can find out how to do that here.

Members who have downloaded the Spond app and are in a group will receive a push notification about payment requests. It will look like this:

Parents or guardians will also receive notifications and can process payments for themselves and their children.

Members with only a telephone number registered will receive the payment request by text message.

Members who have not downloaded the app, or who have the app but are not in a group, will receive the notification by email"

Recipients will see this page outlined the payment request they have received:

Recipients can select any additional options they want to add:

Recipients are asked to complete their payment card details:

In the Spond Club platform you will have a full status view that automatically updates itself on what is outstanding, paid and past due in real time, showing a table and charts.

Yes, you can change the price or exempt a member after sending the payment request. Simply scroll down to the recipients and press 'Edit'.

When a payment is overdue, you can send a reminder. The payment reminder will appear in both the email and the app. Members who don't have the app will receive the reminder by email.

When you send a reminder, you can see when the last reminder was sent and how many reminders the member has received. This helps you keep track of follow-up actions.