Give your members the opportunity to split a payment into monthly installments. This feature is really useful, for example, if you have members who can't pay annual membership fees all in one go, or if your members have financial challenges that make it hard for them pay everything at the start of the season.
You can choose between sending out a one-time payment, instalment payment or flexible payment.
This is a standard one-off payment request, with no installment options.
With Installment Payments, your members will automatically be charged every month, for as many months as you select in the settings for the payment request.
With installments, the price will be divided into equal monthly charges. For example: If you send out a payment claiming £100 and set the number of instalments to 4, the members will be charged £25 for 4 months.
With flexible payments, the members can choose themselves whether to pay all in one go or to split it into monthly payments, which will be processed automatically. If the members choose to split the payments, it will be split into as many instalments/months as you have stated in the settings in the payment request.
A few things to note:
With installments and flexible installments, the price will be divided into equal monthly charges. For example: If you send out a payment claiming £100 and set the number of instalments to 4, the members will be charged £25 for 4 months.In accordance with the instalment plan you've configured in the above settings, recipients are obligated to fulfill their payment obligations.
Following the initial installment, subsequent payments will be automatically debited using the same payment method.
The schedule for these automatic debits is established based on the date of the first instalment.
Members can view their remaining installments via the 'Payments' section in the Spond App, and should they wish to do so, they can also update their payment method therein.
The club administrator has the ability to monitor the status of remaining installments through the payment request in Spond Club.
In the event of a payment failure, members will receive automatic notifications. If the payment continues to remain unresolved, it is the responsibility of the club administrator to manually reach out to the affected member.
When setting installments or flexible payment requests, you need to set the deadline for the first instalment and then how many instalments are required (The maximum is 12 - The first payment and 11 instalments).
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