We will need to verify your personal information when you first register to receive payments from Spond. This should take a maximum of five days.

You can choose the payout schedule to be daily, weekly or monthly. You can edit this under Payments > Payment methods > View. You can also see what is pending in this section.

Please Note: Due to regulations, our payment provider (Stripe) is required to hold funds for a minimum of 7 days after they are received. This means the earliest your payments will be paid out to your account is seven days after the payment is made, even if you select daily payouts.

Weekly payouts are made on Thursdays and monthly payouts on the 3rd of each month (or on the first working day after if the 3rd falls on a weekend. ).

You can see when payouts are estimated by downloading the payment export guide.

Questions about your payout? Contact support@spond.com

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