Spond.com

Spond Support

How to  sign up and get started on your journey with Spond. 

Getting Started with Spond

How to get started with Spond's team management solution - Spond App

Getting started with the Spond App

How to Create a Group in the Spond App

Find out how to create a group for young people, including how to add parents and guardians.

How to create a Junior Group in the Spond App

Find out what to do next if you receive an invitation to join a group in Spond's team management solution - Spond App

How to accept an invitation to a group in the Spond App

Group codes are one way to be added to a team or group in the Spond App.

How to use a Group Code code to request access to a group in the Spond App

The Spond App has been designed with parental oversight and safeguarding at its core.

Using the Spond App as a Parent or Guardian

Questions about setting up and using Spond's team management solution - Spond App

Getting started with the Spond App - FAQs

The Spond Team Management Solution - Spond App

How to get started with Spond's club management solution - Spond Club

Getting Started with Spond Club

Spond Club: Setup guide for clubs WITH existing groups in the Spond App

Advice for admins with no previous groups set up in the Spond team management platform - Spond App

Spond Club: Setup guide for clubs WITHOUT existing groups in the Spond App

How to manage your Spond Club settings

Questions about setting up and using Spond's club management solution - Spond Club

Getting Started with Spond Club - FAQs

How to Set Up Groups in Spond Club

Importing your existing groups from the Spond App to Spond Club is simple and fast.

How to import Spond groups into Spond Club

The Spond Club Management Solution - Spond Club

To make the most of Spond, you ideally need the app, but even if you don't, you won't miss out on important notifications.

Using Spond WITHOUT The Spond App

Using Spond WITHOUT the Spond App

What alternatives do I have within the group settings?

How do I become a member of a group?

How do I change the group name?

I can´t download the Spond app

The app is not being updated in App Store

Why can’t I find a group?

Can multiple people register with the same phone number or email address?

How does 'Main group and sub groups' work?

How do child groups work?

How to create a sub group

Can I download the app with my Windows Phone?

Who sees what in “Main group and subgroups”?

On which platforms can I find Spond?

Do I have to use the app?

Why do you need to be 13 years and older to download the app from Google Play?

How can I leave a group?

Why does Spond require access to my location?

How can I delete a group?

Group types

Will members receive a welcome message when I invite them to a group?

How to change contact person for a group

Classic FAQs - Spond App

Why haven't my groups imported?

How do I set up the signup form in Spond Club?

Why don't I see the groups I imported into Spond Club when I use the Spond app?

I can't see my groups to import into Spond Club

What do I do if I'm not an admin of a group I want to import into Spond Club?

Why did I miss some groups when I imported them to Spond Club?

Why do I see an error message on column one when uploading the Excel template?

Once groups are imported to Spond Club, will the old groups be deleted?

Classic FAQs - Spond Club

Club Login

App Login

Dowload Android App

Download IOS App

Contact Support

Club Help center

Find answers and get help from Intercom Support and Community Experts

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