Spond.com

What are Payments in Spond, how do they work and how can you use them.

Overview - Payments in Spond

Spond Support

Setting up and managing payments in Spond groups and Spond Club.

Payments

How can a user update their card info or cancel a live course subscription?

How do I find my IBAN?

How do I export payments in Spond Groups

How do I find my BSB number (Australia)

What are the transaction costs for payments made in Spond?

What is a CVC?

The recipient receives an error message when they press the payment link in the email

What does 'End date' mean?

Why do I need to add additional private owners?

How can I send a reminder?

Unable to pay

How to change the payment method on events and payment requests?

How do I find my transit and institution number? (Canada)

When will I receive payouts from Spond?

Do I need to provide a discount?

Why have I received an email about account verification from Stripe?

How does the family discount work?

Why is my document not approved?

Classic FAQs - Spond App

Guidance for users, parents and guardians responding to a payment request in Spond team management solution - Spond App

How to pay a payment request in the Spond App

Guidance for users, parents and guardians wishing to add a payment method in Spond's team management solution - Spond App

How to add a payment method in the Spond App

Users in the Spond App and Spond Club may be asked for additional payment method verification.

Guide to Payment Method Verification

Questions for members and parents/guardians making payments in Spond's team management solution - Spond App

FAQs - Making payments in the Spond App

Making payments in our team management solution - Spond App

Guidance for coaches and admins requesting and receiving payments in the Spond App

How to create payment requests in Spond's team management solution - Spond App

Guide for admins and coaches requesting and receiving payments in the Spond App

How to add a payout method in Spond's team management solution - Spond App

Questions for admins making payment requests in Spond's team management solution - Spond App

FAQs - Requesting and receiving payments in the Spond App

Requesting and receiving payments in our team management solution  - Spond App

Guidance for Spond Club admins looking to create a payment request

How to create a payment request in Spond's club management solution - Spond Club

Advice for Spond Club admins wishing to manually process payments

How to manually process payments and invoices in Spond's club management solution - Spond Club

Guidance for admins on what happens after payment requests are made in Spond's club management solution - Spond Club

The Spond Club payments process explained

Guidance for Spond Club admins on how to manage bank accounts for group admins

Managing shared bank accounts for group admins in Spond's club management solution - Spond Club

Guidance for Spond Club admins wishing to generate a payment refund

How to generate a refund in Spond's club management solution - Spond Club

Guidance for Spond Club admins wishing to set up subscription payments for courses, fees and products

How to set up Subscription Payments in Spond's club management solution - Spond Club

Questions for club admins making payment requests in Spond's club management solution - Spond Club

FAQs - Requesting and receiving payments in Spond Club

Requesting and receiving payments in our club management solution - Spond Club

How can I amend a live Spond Club payment request for a specific member?

What can I do if I reach my credit limit?

How do I duplicate or archive a payment request in Spond Club?

How can I add an independent payment contact in Spond Club?

Classic FAQs - Spond Club

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