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Disable Cashback 🇳🇴
Updated over 3 months ago

⚠️ Cashback is only available in Norway


How do I disable Cashback in a group?

The group admin can deactivate Cashback for the group at any time by following the steps below.

App:

  1. Open the app

  2. Select Groups

  3. Go to wish group

  4. Select the three dots in the top right corner

  5. Scroll down and select Cashback

  6. Select the cogwheel in the top right corner

  7. Deactivate Spond Cashback

Web version:

  1. Log in to your Spond profile here

  2. Select the group in question

  3. Fundraising

  4. Cashback

  5. Scroll to the bottom of the page and on the right side select the button Deactivate Spond Cashback

If you deactivate Spond Cashback, the group will no longer receive money and supporters won't be able to collect Cashback for the group. If the group has outstanding funds, they will be paid out based on the regular payment schedule.


FAQs

I am an admin in a group but can't deactivate Cashback. Why is this?

You may not have the correct rights as an admin, to be able to edit/deactivate Cashback, your admin role must have the rights Settings.

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