You can manage the overall group settings in Spond Club under Departments and Groups in the menu. Understanding the differences between departments, groups, and subgroups will help you better organise your club.
Difference Between Departments, Groups, and Subgroups
Difference Between Departments, Groups, and Subgroups
Department: This tool, exclusive to Spond Club, allows you to categorise and sort your groups, especially if you manage many. Departments do not affect the groups or members in any way and are not visible to members.
Group: This is what members will see in the app. All members within the same group can see each other and the group's activities.
Subgroup: All messages or invitations sent in the main group go to everyone. However, in a subgroup, administrators, such as team leaders, can send invitations to matches, training sessions, and messages that are visible only to the players or parents in that subgroup. All administrators have access to all subgroups, and they can recruit players across subgroups when needed.
Contact Person
Contact Person
It's essential to set the correct contact person for a group. If a member wishes to leave a Spond group, they need to contact the group's contact person via email. The contact person must either be a group manager (an admin with full rights) or a club administrator.
How to Change the Contact Person for a Group
Go to Departments and Groups in Spond Club.
Click on the relevant group.
Click on Edit at the top right.
Select the new contact person from the dropdown menu.
Group Criteria
Group Criteria
You can set criteria for each group to control who can join via the form. These criteria, such as gender and age restrictions, determine eligibility for membership.
How to Set Up Eligibility Restrictions for Membership
Go to Departments and Groups.
Click on the relevant group.
Click on Edit.
Scroll down to Eligibility Restrictions for Membership.
Tick Restrict based on gender or Restrict based on age and fill in the required information.
Changing Roles
Changing Roles
You can change roles for members within a group, add administrators, or modify an existing administrator's role (e.g., from coach to team leader) using Departments and Groups in Spond Club.
How to Change the Role of a Group Member or Administrator
Go to Departments and Groups.
Click on the relevant group.
Scroll down to [xx] members and [xx] group administrators.
Click on the three dots next to the person whose role you want to change.
If the person is not listed, click on Add members.
Select Edit roles to make the necessary changes.
Frequently Asked Questions
What is a department, and does it affect the members?
What is a department, and does it affect the members?
Members can't see departments as they are not visible in the app and do not affect members in any way. Departments are used solely for categorising and organising groups within Spond Club.
Can I merge groups in Spond Club?
Can I merge groups in Spond Club?
It is currently not possible to merge groups directly. If you need to combine two groups, export the membership list from one group and then import those members into the other group. Remember to download attendance history before deleting the old group, as this information cannot be recovered afterward. If the members are already in Spond Club, you can mark them under Active members to add them to a new group or remove them from a group in bulk.
Who can see what in the main group and subgroups?
Who can see what in the main group and subgroups?
All members in the main group can see one another and any communications sent to the main group. In subgroups, only the members and administrators of that specific subgroup can see messages and invitations. However, all administrators have access to all subgroups.
Can a Club admin have full rights for a specific department without having access to manage all groups/departments?
Can a Club admin have full rights for a specific department without having access to manage all groups/departments?
This is currently not possible. All Club administrators will have access to manage all groups within the club.