Spond is a fully integrated platform for sports team management, consisting of two core components: the Spond App and Spond Club.
There is only one Spond platform, but the login process depends on which solution you are using. In this article, we have gathered information on how and where to log in to both solutions.
Log in to the Spond App
The Spond App is Spond’s solution for team management and is used by group administrators, coaches, team managers, parents and members. You can log in either via the mobile app or through the web version in your browser.
Spond mobile app
Spond mobile app
Open or download the mobile app
iPhone users can download the app here: App Store
Android users can download the app here:
When you open the app, you will see the button Get started. Tap it.
Then select the Sign in option.
In the next step, you can choose whether to sign in with your phone number or email. Enter the required details and tap Log in.
💡 TIP! If you have forgotten your password, you can reset it by selecting Forgot password? below the Log in button.
Country code
If you have registered a phone number from a different country than the one shown in the country code, tap the country code to open the list. Scroll through the list or search for the country, then select the correct country code by tapping the circle to the right of the country.
Two-step verification (2FA)
If you have previously activated 2FA in the Spond app, after tapping Log in you will be taken to a page where you are asked to enter a code sent by message / SMS to your registered phone number.Enter the code and tap Log in.
💡 TIP!
Read more about two-step verification (2FA), how to enable and disable it, and frequently asked questions about 2FA.
If you do not receive the code within 1–2 minutes, the text “Not received any code? Resend code” will appear below the Log in button. Tap the text, then confirm by tapping Resend to receive the code again.
If you still do not receive the SMS/code, please contact us and we will be happy to help.
Web version of the Spond App
Web version of the Spond App
Go to the website for the web version of the Spond App.
Enter your login details (email or phone number) and password.
Click Log in.
💡TIP! If you have forgotten your password, you can reset it by clicking Forgot password? below the email/phone number field.
Two-step verification (2FA)
If you have previously activated 2FA in the Spond app/web version, after clicking Log in you will be taken to a page where you are asked to enter a code sent via message/SMS to your registered phone number.
Enter the code and click Log in.💡 TIP!
Read more about two-step verification (2FA), how to enable or disable it, and frequently asked questions about 2FA.
If you do not receive the code within 1–2 minutes, you can request a new one. Click the text “Send code again” (which appears after a few minutes) and a new code will be sent.
If you still do not receive the SMS/code, please contact us and we will be happy to help.
Log in to Spond Club
Spond Club is Spond’s solution for club administration and is used by club administrators, typically committee members and head coaches responsible for multiple groups and teams. Logging in to Spond Club is done via a web browser.
Spond Club
Spond Club
Go to the Spond Club login page.
Enter your email address and password.
Click Log in.
💡 TIP! If you have forgotten your password, you can reset it by clicking the text Visit spond.com next to Forgot password, below the Log in button.
Two-step verification (2FA)
If you have previously enabled 2FA in Spond Club, after clicking Log in you will be taken to a page where you are asked to enter a code sent via message/SMS to your registered phone number.Enter the code and click Confirm code.
💡 TIP!
Read more here about two-step verification (2FA), how to enable or disable it, and frequently asked questions about 2FA.
If you do not receive the code within 1–2 minutes, you can resend it. Click Resend code and a new code will be sent.
If you still do not receive the SMS/code, you can contact us and we will be happy to help.
Password policy
At Spond, we take security seriously and work continuously to protect our users. To ensure user safety, Spond requires all profiles to have a secure password. A strong password helps keep your account safe and reduces the risk of unauthorised access.
To protect your Spond profile, your password must meet certain security requirements. It must:
Contain at least 8 characters, but no more than 64 characters
Include at least two of the following:
Uppercase letters (A–Z)
Lowercase letters (a–z)
Numbers (0–9)
Special characters (!, @, #, etc.)
When resetting or changing your password, you cannot reuse a previously used password
For the best security, we recommend choosing a unique password that is not used for other services. Users with a password considered weak will be prompted to update it to a stronger one upon login. Currently, this requirement applies only to Spond Club.
Additionally, we encourage all users to enable two-factor authentication (2FA) for extra protection.
Issues receiving the SMS code when logging in (2FA)
Have you activated two-step verification or tried to add your phone number to your Spond profile but not received a verification SMS? This could be due to several factors.
You can try the following steps
You can try the following steps
Not receiving an SMS. In some cases, it may take a little time for the SMS to be delivered. If you have not received the SMS within 5 minutes, we recommend waiting 15–20 minutes before requesting a new SMS.
Still not receiving the SMS after repeated attempts with 15–20 minute intervals.
It may be that your phone number has been blocked by our SMS provider, or that our sender has been blocked by your mobile operator. Cases like this can take time to resolve, depending on where the issue lies, either with us or with your operator. If this applies to you, please contact us and we will investigate the situation further.If the issue is urgent, we recommend creating a new Spond profile or being added in Spond Club using a different email address, without enabling 2FA.
Please note that if you create a new Spond App profile, you must be invited to your groups again or regain access using the group code or group link. Once the issue with your phone number has been resolved, you can merge your Spond App profiles.
Filtered SMS
In some cases, the SMS containing the verification code may be marked as spam or junk by the user’s mobile network or phone. The message may then be filtered out, moved to a separate folder, or hidden from the main inbox (which can make it appear as if the SMS was not received). In such cases, we recommend checking your spam/junk folder to see if the SMS has been delivered there.