Managing payments in Spond Club is simple and straightforward. From the Finance section in the side menu, you can access the Payments area, where you’ll find a detailed overview of all payments your club has received. This section helps you track, review, and manage payments efficiently, ensuring your club's finances are always in order.
Here’s how to navigate and make the most of the Payments feature:
Oversight
Oversight
In the side menu under Finance, you'll find Payments, which gives you a full overview of all the payments the club has received. The overview is organised into the following columns:
Payment Name
Paid by
Total
Fee
Net
Refunded Amount
Date
You can also use filters to customise the view to suit your needs.
Viewing Payment Details
Viewing Payment Details
Clicking on a payment will take you to a detailed page with the following information:
Payment: The payment name and details.
Amount Paid: The total amount received.
Transaction Fee: The fee charged for the payment.
Net: The amount after fees are deducted.
Payment Date: The date the payment was made.
Member: The name of the member associated with the payment.
Paid by: Who made the payment.
Product: Which member it applies to, along with the product description and price.
Refunding a Payment
Refunding a Payment
To refund a payment, click on the three dots in the top right corner of the payment page. A new window will open, allowing you to process the refund.
Frequently Asked Questions
How can I view the details of a specific payment?
How can I view the details of a specific payment?
To view the details of a specific payment, go to Finance in the side menu, select Payments, and click on the payment you wish to see. You’ll be directed to a page with detailed information, including the amount paid, transaction fee, net amount, payment date, and product description.
Can I filter the payments list to find specific transactions?
Can I filter the payments list to find specific transactions?
Yes, you can use the filters in the Payments section to customise the overview. This allows you to sort payments by various criteria, such as payment name, date, or the member who made the payment.
What information can I find in the payments overview?
What information can I find in the payments overview?
The payments overview displays columns including the payment name, who made the payment, total amount, fee, net amount, refunded amount, and payment date. Clicking on a specific payment will show more detailed information.
How do I process a refund for a payment?
How do I process a refund for a payment?
To refund a payment, click on the three dots in the top right corner of the payment's details page. A new window will open, where you can complete the refund process.
Can I see the transaction fees for each payment?
Can I see the transaction fees for each payment?
Yes, when you click on a specific payment, the payment details page shows the transaction fee along with the amount paid and the net amount after fees.