The menu option Group Roles/Roles for Group Admins shows the roles and permissions a group administrator has in a Spond group.
⚠️ NOTE!
It is not possible to assign administrator roles to a specific subgroup. Administrator roles are granted at the group level and apply to the entire group, including all subgroups.
View, edit, and delete a group role/role for group admin
View
When you enter “Roles for Group Admins”, you will see a list of created roles, along with the number of people assigned to each role.
Click on the name of the role you wish to view, and you will be taken to the overview page for the selected group role. Here, you will see a summary of the actions the group administrator is allowed to perform in a Spond group.
We recommend that you assign these permissions only as needed.
Edit
When you enter “Roles for Group Admins”, you can click on the three-dot button on the far right of the same line as the group’s role name and select “Edit”.
If you are already on the group role overview page, you can click the three-dot button in the top right corner and select “Edit”.
On the edit group role page, you can change the name of the group role and modify the actions a group administrator is allowed to perform in a Spond group.
You can also choose whether the group administrator can override the age restriction set for direct messages in a group. Group administrators with permission to override this can send messages to members below the set age limit in a group.
Once the changes are made, click “Save” in the bottom right corner.
Delete
To delete a group role, you have two options:
When you enter “Roles for Group Admins”, click on the three-dot button on the far right of the same line as the group’s role name and select “Delete”. A confirmation message will appear, asking you to confirm the deletion of the group role.
If you are already on the group role overview page, click the three-dot button in the top right corner and select “Delete”. A confirmation message will appear, asking you to confirm the deletion of the group role.
⚠️ NOTE! If the role is currently in use, you must remove it from the administrator(s) before you can delete the group role. Read more here on how to change the group role for a group administrator.
Creating a New Group Role for an Admin
When you enter “Roles for Group Admins”, you will see a button in the top right corner labeled “Add Group Role”. Click this button to add a new group role.
On the add new group role page, you can name the new group role and customise which actions the group administrator is allowed to perform in a Spond group.
Once the group role is set up, click “Save” in the bottom right corner.
Assign a group or administrator role to a member
You can assign a group or administrator role to a member to give them extended permissions in a group. This can be done in two ways.
Via Active members
From the side menu, click Active members.
Find and click the member you want to assign a group or administrator role to.
Scroll down to the Groups section.
To the right on the same line as the group you want to assign the person a group or administrator role in, click the three dots and select Edit group membership.
Select which role(s) you want to assign to the member and click Save in the bottom right corner of the box to finish.
Via Departments and groups
From the side menu, click Departments and groups.
Find and click the group you want to change roles in.
Scroll down until you see the member list.
To the right on the same line as the name of the member you want to assign or change a group or administrator role for, click the three dots and select Edit roles.
Select which role(s) you want to assign to the member and click Save in the bottom right corner of the box to finish.
Frequently Asked Questions
Can I assign an administrator role to a specific subgroup?
Can I assign an administrator role to a specific subgroup?
No, it is not possible to assign administrator roles only to a specific subgroup. Administrator roles are always granted at the group level, meaning the administrator will have access to the entire group, including all subgroups.