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Club Accounts and Payment Exports
Club Accounts and Payment Exports
Updated over a week ago

Club accounts provide an overview of the bank accounts added to your club's Spond Club profile. These accounts can be used to receive payments from memberships/fees, events, and similar activities.

View, edit, and delete a club account

  • View

When you enter "Club Accounts," you will see a list of created club accounts, and you will also see:

  • The name provided on the account

  • The last four digits of the account number

  • Payment frequency

  • The number of groups that can use the account as a payment method.

Click on the name of the club account you wish to view, and you will be taken to the overview page for the selected club account. Here, you will find much of the same information as on the Club Accounts overview, but you will also see:

  • Currency

  • Country

  • Who created the club account

  • The date the club account was created

Edit

When you enter "Club Accounts," you can click the button with the three dots on the far right of the same line as the club account's name and select "Edit."

If you are already on the club account overview, you can click the button with the three dots in the top right corner and select "Edit."

On the club account editing page, you can:

  • Change the account name.

  • Change the payment frequency.

    • Daily - paid out three days after deposit.

    • Weekly - paid out every Thursday.

    • Monthly - paid out on the 3rd of each month.

  • Change the visibility of the account as a payment method for group administrators.

    • Do not allow any groups to use this account as a payment method.

    • Allow all groups to use this account as a payment method.

    • Allow for selected groups.

⚠️ Changes to these settings will only apply to new payments. Existing payments can be updated manually.

  • Change the default setting for the transaction fee.

    • Include the transaction fee in the price.

      • The recipients will only pay the price of the products. The club will receive the price of the products minus the transaction fee. The transaction fee will not be visible to the recipients.

    • Add the transaction fee to the price.

      • The recipients will pay the price of the products plus the transaction fee. The club will receive the full price of the products. The recipients will be informed about the transaction fee.

⚠️ These settings apply only to payment requests, not to courses and registrations.

  • Change permissions to adjust the transaction fee in payment requests.

    • Allow club administrators to change this setting per payment request.

    • Do not allow this setting to be overridden per payment request.

  • Delete

To delete a club account, you can do this by clicking on the name of the club account you want to delete when you are in the "Club Accounts" overview.

Once you are in the club account you want to delete, you can click the button with the three dots in the top right corner and select "Delete." You will then receive a message to confirm that you want to delete the club account. Confirm, and the account will be deleted.

Create a club account

When you are in the "Club Account" section, you will see a button in the top right corner labeled "Add Account." Click this to add a new club account/payment account.

On the page for creating a new club account, you will be able to choose whether the account you are adding belongs to a company/organization or is a private account.

Company or organization account

Select this option if you will be receiving money into a bank account owned by a company or organization that has a registration number.

Add a company or organization account as a club account

To create a club account owned by a company/organization, you must:

  • Fill in the fields (organization name, registration number, authorized signatory/responsible person in the organization, etc.).

  • Upload ID.

    • To comply with current laws and regulations, we, together with our payment partner Stripe, must ask you to verify your identity. Valid ID includes a color-scanned copy or a photo of either your passport or driver's license. It is important that the entire ID card is visible in the image and that no details are covered.

    • The file must be in JPEG or PNG format and less than 5 MB.

    • PDF files cannot be uploaded.

  • Provide other private owners

    • If the organization has one or more private owners (in addition to yourself) who own more than 25%, they must be listed here. This requirement does not apply to teams, associations, or foundations.

  • Set the visibility of the account as a payment method for group administrators.

    • Do not allow any groups to use this account as a payment method.

    • Allow all groups to use this account as a payment method.

    • Allow for selected groups,

  • Select the default setting for the transaction fee.

    • Include the transaction fee in the price.

      • The recipients will only pay the price of the products. The club will receive the price of the products minus the transaction fee. The transaction fee will not be visible to the recipients.

    • Add the transaction fee to the price.

      • The recipients will pay the price of the products plus the transaction fee. The club will receive the full price of the products. The recipients will be informed about the transaction fee.

⚠️ NOTE!

- These settings apply only to payment requests, not to courses and registrations.

- We have a fixed transaction fee of 2.99% + 2 Kr. There is also a platform fee of 27 Kr per membership fee. Below, you can define the default settings for transaction fees on payment requests using this account.

  • Set permissions to adjust the transaction fee in payment requests.

    • Allow club administrators to change this setting per payment request.

    • Do not allow this setting to be overridden per payment request.


Private account

Select this option if you will be receiving money into a bank account that belongs to an individual.

Add a personal account as a club account

To create a club account owned by an individual, you must:

  • Fill in the fields (Account number, club account name, etc.)

  • Upload ID.

    • To comply with applicable laws and regulations, we, along with our payment partner Stripe, need to ask you to verify your identity. Valid ID includes a color-scanned copy or a photo of either your passport or driver's license. It is important that the entire ID card is visible in the image and that no details are covered.

    • The file must be in JPEG or PNG format and less than 5 MB.

    • PDF files cannot be uploaded.

  • Set the visibility of the account as a payment method for group administrators

    • Do not allow any groups to use this account as a payment method.

    • Allow all groups to use this account as a payment method.

    • Allow for selected groups.

  • Select the default setting for the transaction fee

    • Include the transaction fee in the price

      • The recipients will only pay the price of the products. The club will receive the price of the products minus the transaction fee. The transaction fee will not be visible to the recipients.

    • Add the transaction fee to the price

      • The recipients will pay the price of the products plus the transaction fee. The club will receive the full price of the products. The recipients will be informed about the transaction fee.

⚠️ NOTE!

- These settings apply only to payment requests, not to courses and registrations.

- We have a fixed transaction fee of 2.99% + 2 Kr. There is also a platform fee of 27 Kr per membership fee. Below, you can define the default settings for transaction fees on payment requests using this account.

  • Set permissions to adjust the transaction fee in payment requests.

    • Allow club administrators to change this setting per payment request.

    • Do not allow this setting to be overridden per payment request.


Payment export from groups

Payment export from groups allows you to export data from all club accounts of the company or organization type (not private accounts) that have been used to collect money from the club's groups.

Receive payment export:

  • Click anywhere on the same line as the account you want to export.

  • A window will then appear with your email address, as registered on your Spond Club profile, already filled in. If you wish to receive the export at a different email address, enter a new email address instead.

  • Then click "Send export by email," and within a few minutes, you will receive the export file (Excel) at the email address.

⚠️ NOTE REGARDING PAYMENTS! Due to regulations, our payment processor (Stripe) is required to hold the funds for the first payment for up to 7 business days after they are received. This means that your earliest payments will be paid out to the account up to seven business days after the payment is made, even if you select daily payouts.

If the account is newly created, please be aware that we must verify your details before initiating payments. This process usually takes up to five business days from when you add the payment method.

Frequently Asked Questions

Why is there a warning triangle next to "Settings" and "Club Accounts"?

This means that our payment provider, Stripe, requires you to complete an additional verification for this account. The verification process takes about 15 minutes, and we recommend that you do this as soon as possible.

Go to "Settings" → "Club Accounts" → click on the club account name with the message "Additional verification required" → click the "Go to Verification" button to complete the verification.

⚠️ NOTE! No one can make payments to the club account until the additional verification is completed.

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