Managing subscriptions for courses, fees, and products is a breeze with Spond Club. This guide will help admins set up subscription payments, ensuring smooth and efficient financial management for your club's activities.
How to Set Up a Subscription Payment
In Spond Club, you can manage subscription payments under the 'Forms' section of the menu. Here, you'll find the Courses and Academies feature. To begin, select 'New form' to create a new activity or course.
Basic Information:
Enter details such as the title, description, and date of the course or activity.
Decide if the registration form should be listed in the course directory or only accessible via a sharing link, which can be shared through email or social media.
Bank Account:
Even for free events, you need to add a bank account. Instructions on setting up a bank account can be found here.
Products:
Add products, including different variations and prices, and set a maximum availability per product.
Enable recurring payments for members by selecting 'Enable subscription' when configuring the product.
Optional products can also be set up to follow the main product's subscription settings if they are recurring.
Payment Settings:
Define how long the payment should be active.
Set monthly price adjustments.
Specify a notice period for changes or cancellations.
Handling Late Signups
You can control how to process members who register after the course has started, choosing how to charge for the current month based on several options:
Charge for the current month only if there are more than X days left.
Always charge for the current month.
Never charge for the current month.
Make charging for the current month optional upon registration.
Custom Membership Fields
You can use the membership fields previously set up in Spond Club and decide if they should be required, optional, or hidden for this particular registration form. Additionally, you can add new fields specific to this registration, and request consent for club conditions and voluntary photo use. Note that these additional fields will only be saved in correlation with the course.
Completing Registration
After completing the setup, you'll see a summary page with an overview of products, available slots, and current signups. You will also receive a sharing link to distribute via email, social media, or your website. Invitations can be sent to existing club members or guardians as well.
Members and parents/guardians can view and manage their subscriptions in the Spond App, giving them clear visibility over their payments and schedules.
Member Subscription Management
When members opt into a subscription, they (or their guardian) can manage it in the Spond App under the 'Payments' section. If their card expires, they will receive a push notification via the app or an email if they don't use the app. Receipts are emailed after each payment. Members can update their card details and cancel subscriptions directly in the app.
If a member leaves the club or if the club wants to stop a subscription, the club admin can exempt the remaining payments.
Frequently Asked Questions
How do I set up a subscription payment in Spond Club?
How do I set up a subscription payment in Spond Club?
Go to 'Forms' in the Spond Club menu, select 'New form', and enter the course details. Add your products and enable subscriptions as needed. Complete the setup and share the registration link with members.
How are late signups handled?
How are late signups handled?
You can choose how to charge members who register after the course starts. Options include charging for the current month based on remaining days, always charging, never charging, or making it optional.
Can members manage their subscriptions?
Can members manage their subscriptions?
Yes, members (or guardians) can manage subscriptions in the Spond App under 'Payments'. They can update card details, receive notifications about expired cards, and cancel subscriptions if needed.
What happens if a member's payment card expires?
What happens if a member's payment card expires?
Members will receive a push notification in the app or an email if they don't use the app. They can update their card information directly in the app to continue their subscription without interruption.