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Getting Help with Spond
Getting Help with Spond
Spond Support avatar
Written by Spond Support
Updated over a week ago

There are several ways to get assistance with the Spond app and Spond Club. Utilising our AI-supported Help Center and automated customer support will provide the quickest solutions to most issues.

NOTE: Our Help Center is designed to answer most questions quickly. Please search there first to find solutions. If your query isn't resolved, you'll have the option to send us a message. You must be logged in to send a message.


Spond Group Members, Guardians & Admins

  1. Login to your app on your phone

    • Go to your profile

    • Select 'Help Center'

  2. Using the Web Version

    • Login to the web version of the app to access the Help Center directly.


Spond Club Admins

  1. Login to Spond Club

If you open the user guide from the Spond Club menu, you'll remain logged in when navigating to the Help Center.


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