Club accounts provide an overview of the bank accounts added to your club’s Spond Club profile. These accounts can be used to receive payments from memberships/fees, events, and similar transactions.
View, edit, and delete a club account
View a Club Account:
When you access the 'Club Accounts' section, you’ll see a list of created club accounts, including:
The account name
The last four digits of the account number
Payment frequency
Number of groups using the account for payments
Click on the club account name you wish to view, and you will be taken to the overview page for that account. This page provides additional details, including:
Currency
Country
Who created the account
Date the club account was created
Edit a Club Account:
Edit a Club Account:
On the editing page, you can:
In the “Club Accounts” section, click on the three-dot button on the right side of the account name, then select "Edit".
If you are already inside the account overview, click the three-dot button in the top right corner and select "Edit".
On the edit page, you can:
Change the account name.
Modify the payout frequency:
Daily – payouts occur three days after payment.
Weekly – payouts every Thursday.
Monthly – payouts on the 3rd of each month.
Adjust account visibility as a payout method for group administrators:
Do not allow any groups to use this account.
Allow all groups to use this account.
Allow selected groups to use this account.
⚠️ Changes to these settings will only apply to new payments. Existing payments must be updated manually.
Change the default transaction fee settings:
Include the transaction fee in the price
The recipient will only pay the product price. The club will receive the price minus the transaction fee. The transaction fee will not be visible to the recipient.
Add the transaction fee to the price
The recipient will pay the product price + the transaction fee. The club will receive the full product price. The recipient will be informed about the transaction fee.
⚠️ These settings apply only to payment requests, not to courses and registrations.
Modify permissions for adjusting transaction fees in payment requests:
Allow club administrators to change this setting per payment request.
Do not allow overriding this setting per payment request.
Delete a Club Account:
To delete a club account:
Navigate to "Club Accounts" and click on the name of the account you wish to delete.
Once inside the account overview, click on the three-dot button in the top right corner and select "Delete".
A confirmation message will appear—confirm the deletion, and the account will be removed.
⚠️ IMPORTANT:
Ensure there are no active payments being processed through the account before deletion.
Deleting a club account will permanently remove all settlement reports, which cannot be recovered. However, individual payments will still be accessible.
Create a Club Account
In the "Club Accounts" section, click the "Add Account" button in the top right corner to create a new club/payout account.
When setting up a new club account, you must specify whether it belongs to a company/organization or is a private account.
Add a Company or Organization Account
Add a Company or Organization Account
Select this option if you want to receive payments into a bank account owned by a company or organization with an official registration number.
To create a company/organization account, you must:
Fill out the required fields (organization name, registration number, authorized representative, etc.).
Upload ID verification
To comply with regulations, we and our payment partner Stripe require ID verification.
Accepted ID: A color-scanned copy or photo of a passport or driver’s license.
The ID must be fully visible in the image with no details covered.
Accepted formats: JPEG or PNG (Max: 5 MB). PDF files are not supported.
Provide details of other private owners if applicable (those owning more than 25% of the organization).
(This does not apply to teams, associations, or foundations.)Set account visibility for group administrators:
Do not allow any groups to use this account.
Allow all groups to use this account.
Allow selected groups to use this account.
Set transaction fee preferences:
Include transaction fee in the price – The club absorbs the cost.
Add the transaction fee to the price – The recipient covers the cost.
⚠️ Note:
These settings apply only to payment requests, not to courses and registrations.
An additional cost per member applies to the payment of the annual membership fee.
🇳🇴 A transaction fee of 2.99% + 2 NOK + 27 NOK per paid membership fee.
Each club using Spond Club can decide whether to include the Spond Club fee in the membership fee or list it separately on the invoice.
Set permissions for adjusting transaction fees in payment requests:
Allow club administrators to change this setting per payment request.
Do not allow overriding this setting per payment request.
Private Account
Select this option if you want to receive payments into a privately owned bank account.
Add a Private account
Add a Private account
To create a club account owned by a private individual, you must:
Fill in the required fields (account number, club account name, etc.).
Upload ID verification.
To comply with applicable laws and regulations, we, together with our payment partner Stripe, require identity verification.
Valid ID includes a color-scanned copy or photo of either a passport or driver’s license.
It is important that the entire ID card is visible in the image, with no details covered.The file must be in JPEG or PNG format and less than 5 MB.
PDF files cannot be uploaded.
Set Account Visibility as a Payout Method for Group Administrators
Do not allow any groups to use this account.
Allow all groups to use this account.
Allow selected groups to use this account.
Choose the Default Setting for the Transaction Fee
Include the transaction fee in the price
The recipients will only pay the product price.
The club will receive the product price minus the transaction fee
The transaction fee will not be visible to the recipients.
Add the transaction fee to the price
The recipients will pay the product price + the transaction fee.
The club will receive the full product price.
The recipients will be informed about the transaction fee.
⚠️ NOTE:These settings apply only to payment requests, not to courses and registrations.
An additional charge per member applies to the payment of the annual membership fee.
🇳🇴 Transaction fee: 2.99% + 2 NOK + 27 NOK per paid membership fee.
Each club using Spond Club can decide whether to include the members' share of the Spond Club fee in the membership fee or list this cost separately on the invoice per member.
Set Permissions for Adjusting the Transaction Fee in Payment Requests
Allow club administrators to modify this setting per payment request.
Do not allow overriding this setting per payment request.
Payment Export from Groups
This feature allows exporting data from all company/organization accounts (not private accounts) used to collect money from club groups.
How to Request a Payment Export:
Click on the row of the account you want to export.
A pop-up window will appear with your registered Spond Club email address pre-filled.
To send the export to a different email, enter the new address.
Click "Send Export by Email". Within minutes, you will receive an Excel file in your inbox.
Frequently Asked Questions
Why are there so many payout accounts from the groups/app?
Why are there so many payout accounts from the groups/app?
In the groups within the app, each administrator who collects money must set up their own payout method. If five administrators in a group collect money for the same bank account, Spond will create five separate payout methods with the same account number. As a result, there will be five separate payout histories.
All administrators can retrieve their own payout history by going to Profile -> Payments -> Payment Method and downloading the export file, but there will not be a collective overview within the group.
If the group is linked to your club and the payout method is set up as a business/organization account, you will have an overview of this in Spond Club under Payment Export from Groups. If the administrator set up the payment method as a private account, it will not appear in the Spond Club overview.
The best approach is for the club to set up one or more accounts in Spond Club, share them with the groups, and restrict the use of private accounts in the group. This way, the club will have all payment history centralized in Spond Club for the accounts the club has established.
Why is there a warning triangle next to 'Settings' and 'Club Accounts'?
Why is there a warning triangle next to 'Settings' and 'Club Accounts'?
The warning triangle indicates that Stripe requires additional verification for the account. To complete verification:
Go to 'Settings' → 'Club Accounts'.
Click on the account with the message 'Additional verification required'.
Click 'Go to Verification' and follow the steps to complete the process. Note that no payments can be processed until verification is completed.
Can I use my existing Stripe account in Spond, or merge it with the account created through Spond?
Can I use my existing Stripe account in Spond, or merge it with the account created through Spond?
If you already have a Stripe account, it’s good to know that this account is not used in Spond. The account you create through Spond is a separate account linked to Spond’s main account. This means you cannot log in to Stripe to view the payout method from Spond, and it is also not possible to merge your existing Stripe account with the Spond account.