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Pay in installments
Updated over 2 months ago

If the group you are a member of is part of a Spond Club setup, the admin of the group can now set up payments in instalments. This means that you've the option to split the payments to the group into several instalments. The admin decides both the size of each instalment and over how long they should be distributed.


How to pay the entire sum in one

If your group offers a flexible payment model, this means that you can choose to pay the full amount at once or divide it into monthly instalments. If the instalment option is not available, this indicates that the group does not offer instalments for that specific payment request. Similarly, if the "Pay now" option is missing, it means that the group only accepts payment by instalments.

How to pay the full amount


App:

  1. Open the app

  2. Go to the payment request

  3. Under how do you want to pay, select pay now

  4. Select the button Go to payment

  5. A window with the amount to be paid will appear, select pay by card, Apple Pay (iPhone) or Google Play (Android)

  6. If you choose card payment, you enter your card information, and you also have the option to select whether the payment card details should be retained for future payments.

  7. If you choose Apple Pay or Google Pay, follow the instructions on the screen

  8. Confirm with BankID

Web:

  1. Log in to your Spond profile here

  2. Go to the payment request

  3. Under how do you want to pay, select pay now

  4. Select the button Pay

  5. A window with the amount to be paid will appear, select pay by card

  6. Enter card information, you also have the option to choose whether the payment card should be remembered for the next payment.

  7. Confirm with BankID


How to pay in installments?

When you select instalments, the monthly amount to be paid is shown and you must pay for the first month immediately. The number of months the payment is to be spread over is predetermined by your club/group. If you want to adjust the number of months for the payment, you need to contact an admin.

The monthly amount shown after you've selected instalments will be constant for all instalments. This provides predictability in how much you'll pay each month.

How to pay in installments


App:

  1. Open the app

  2. Go to the payment request

  3. Under how do you want to pay, select divide into X monthly instalments

  4. Select the button Pay your first instalment now

  5. A window with the amount to be paid will appear, select pay by card, Apple Pay (iPhone) or Google Play (Android)

  6. If you choose card payment, you enter your card information, and you also have the option to select whether the payment card details should be retained for future payments.

  7. If you choose Apple Pay or Google Pay, follow the instructions on the screen

  8. Confirm with BankID

Web:

  1. Log in to your Spond profile here

  2. Go to the payment request

  3. Under how do you want to pay, select divide into X monthly instalments

  4. Select the button Pay your first instalment now

  5. A window with the amount to be paid will appear, select pay by card

  6. Enter card information, you also have the option to choose whether the payment card should be remembered for the next payment.

  7. Confirm with BankID

⚠️ NOTE!
For instalment payments, all future monthly instalments will automatically be charged to the same payment method used for the first payment, you can change your instalment payment method at any time.


Frequently asked questions

I'm having trouble making a payment, what's wrong?


There may be several reasons why your payment is not being processed:

  • There are not enough funds available on your card

  • Your payment card has expired

  • Incorrect card number is entered

  • Problems with your card issuer

  • Failed 3D verification or BankID verification

If none of these reasons are relevant to your situation, there may be other factors at play:

  • The recipient's payment method is not verified and therefore can't receive payments

  • Other technical issues may be the cause

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