We have two functions for payment in connection with an event. You can create an event with a registration fee. In this case, your members must pay in order to be able to 'attend' the event. You can also choose to send out a payment from the event afterwards. Then you can send payment based on actual participation.
Events with a registration fee
All invitees will be asked to pay the fee when they press "join" and won't be able to join without paying. The admins will still be able to change the participant's participant status without charging the fee - for example, if someone has paid in cash or is exempt from paying.
How to create an event with a registration fee
How to create an event with a registration fee
App:
Open the Spond app.
Tap the ➕ icon (top right on iPhone, bottom right on Android).
Select Event.
Choose the group you want to create the event for.
Select whether you want to create a one-off event or a recurring event.
Choose whether you want to create the event for the main group or for one or more subgroups.
Select which members and guardians should be invited to the event, then tap Next.
To add a registration fee to the event, select Registration fee.
In this step, do the following:
Select an existing payout method or create a new one.
Enter the price per participant.
Choose whether the transaction fee should be included or not.
If you choose to include the transaction fee in the price, the member will pay the price you have set per participant, including the transaction fee.
If you choose not to include the transaction fee in the price, the group or club will be charged a transaction fee per participant, which is deducted before payout.
When everything is ready, tap Done.
Web-version:
Log in to the web version of Spond.
Click Events at the top of the page.
Choose the group you want to create the event for.
Select whether you want to create a one-off event or a recurring event.
Choose whether you want to create the event for the main group or for one or more subgroups.
Select which members and guardians should be invited to the event, then click Next.
Once you have filled in the fields, click View more settings at the bottom of the box and select Registration fee.
In this step, do the following:
Select an existing payout method or create a new one.
Enter the price per participant.
Choose whether the transaction fee should be included or not.
If you choose to include the transaction fee in the price, the member will pay the price you have set per participant, including the transaction fee.
If you choose not to include the transaction fee in the price, the group or club will be charged a transaction fee per participant, which is deducted before payout.
Click OK when everything is ready.
Payment after an event
Event Payments is an efficient and convenient way to collect payments after your events. Unlike regular payment requests, Payments from event automatically pre-selects all members who responded to Delta, so you don't have to spend time checking who did and didn't attend before sending out the claim. You can also choose to send the payment to members who did not attend.
⚠️ NOTE: The feature Payment after an event is only available in the Spond app, and not via the browser version.
How to send out a payment request after the event
How to send out a payment request after the event
Open the event you want to send payment from (If it's passed, you need to change from Upcoming to Previous under the event overview)
Scroll down in the event until you see the button "New payment request"
Members will be displayed in sections based on their response to the event. This makes it easy for you to select only all members who attended - with just one select, but also to add missed or declined members if you need to.
The name of the payment request will by default be the title of the event + the date it took place, but you can easily edit this before sending out the payment. You can also set a due date, set whether it's mandatory or optional to pay, add additional products, attachments, etc. in the same way as with other payment requests.
After the payment has been created, you'll find it under the "Payment requests" tab inside the group where you can make changes and view the payment status of the members.
Frequently asked questions
Events with registration fee
How do I let someone take part without charging them?
How do I let someone take part without charging them?
To let someone attend an event with a registration fee for free, find the member in the attendee list in the event and manually change the status to "attending".
Do members have to pay to be on the waiting list?
Do members have to pay to be on the waiting list?
Members on the waiting list won't be asked to pay until they accept their place.
I forgot to add a registration fee before creating the event, how can I get those who have already registered to pay?
I forgot to add a registration fee before creating the event, how can I get those who have already registered to pay?
You can add a registration fee after the event has started, but only new participants will be asked to pay. Existing attendees must be invited again to pay the fee.
Reimbursement
Can I refund if someone withdraws from an event?
Can I refund if someone withdraws from an event?
Refunds cannot unfortunately be handled directly through the app. If an event is cancelled or a member withdraws, the refund must be organised between the member and the recipient outside of Spond.
However, if the group is part of a Spond Club profile, and the payment was created through Spond Club, the refund can be managed via the club’s Spond Club profile.