Joining a Spond group is a simple and seamless process that opens the door to organised interaction and community. Whether you receive an invitation via link or a group code from an admin, the process is equally straightforward. Select the invitation or enter the code and you quickly become part of the group. In this way, Spond becomes a bridge that connects you to different communities, gives you access to conversations, events and updates, and allows you to take part and be active in the group.
How do I join a group?
All groups in Spond are private. To join a group, you must be invited by the group administrator, either by being added with your email address or phone number, or by receiving a group link or group code. Once invited, you will automatically be added to the group.
It's also possible for a group to have several subgroups. You become part of a subgroup either when the admin approves your membership or afterwards. You can read more about how to join a subgroup here.
⚠️ NOTE: It is not possible to manually search for a specific group, as Spond only generates closed groups. However, it is possible to search for a group using the group code in the Spond app; this function is not available in the web version.
How to join a group with a group code
How to join a group with a group code
Open the app
Groups
Select Enter code
Enter the code
Select what type of member you are:
Member
Supervisor
Fill in the fields
Add more guardians and/or add the child's contact details
Finished
How to join a group with a group link
How to join a group with a group link
Once you've received the group link, you can access the link via a smartphone, download the Spond app and either register a Spond profile or enter the group code that appears after accessing the group link.
How to join a group with an invitation
How to join a group with an invitation
When you're invited to a group, you'll receive an email with a link to join the group. You can also go via the app to approve the invitation.
App:
Open the app
Groups
Select See invitation in the box with the text You've been invited to GROUP NAME
Choose whether you want to hide or show your contact information
Select Accept or Decline
Web:
From the verification email, select the button Reply to group invitation
Choose whether you want to hide or show your contact information
Select Accept or Decline
If you chose accept, you've now become a member of the group
Log in to your Spond profile here
Select the group to see the group's content
How does the guardian function work?
The Guardian feature in Spond allows adults to manage children's membership, authorise participation and communicate with other guardians. By receiving notifications and relevant information, guardians help create a safe and effective environment for children's participation in group activities. This feature provides additional layers of support, organisation, and promotes the smooth running of activities with a focus on children's wellbeing.
⚠️ NOTE!
When adding guardians, it's important that you enter your contact information in the fields for guardians, and do not enter your email and phone number in the member's (child) fields. This is partly to ensure that notifications are correct.
The contact information fields on the member are for entering the email or phone number associated with the member's/child's Spond profile if the person has their own.
FAQs
I've entered parental contact information in the member's (child's) fields. How do I change this?
I've entered parental contact information in the member's (child's) fields. How do I change this?
If you've entered your/another guardian's contact information in the member's fields, or entered a name, phone number or email address incorrectly, the group's contact person and admin can change this. See here for how to find the group's contact person.
I have entered the wrong name, contact information for me or my child. How do I change this?
I have entered the wrong name, contact information for me or my child. How do I change this?
If you've entered your/another guardian's contact information in the member's fields, or entered a name, phone number or email address incorrectly, the group's contact person and admin can change this. See here for how to find the group's contact person.