There are several ways to get assistance with the Spond app and Spond Club. Utilizing our AI-supported Help Center and automated customer support will provide the quickest solutions to most issues.
Spond Group Members, Guardians & Admins
Log in to your app on your phone
Go to your profile
Select "Help Center"
Using the Web Version
Log in to the web version of the app to access the Help Center directly.
Our Help Center is designed to answer most questions quickly. Please search there first to find solutions. If your query isn't resolved, you'll have the option to send us a message.
Spond Club Admins
Log into Spond Club
Visit club.spond.com/login and log in.
Use the messenger feature from within the platform.
If you open the user guide from the Spond Club menu, you'll remain logged in when navigating to the Help Center.
Visitors
You need to log in to send us a message.