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Managing Deactivated Members in Spond Club
Managing Deactivated Members in Spond Club

How to Deactivate, Reactivate, and Permanently Delete Members

Updated over 3 weeks ago

Deactivated members in Spond Club are those who have been temporarily removed from activities and communication within the group or club. This feature is useful if a member, for example, takes a break, but you want to keep their information in the system for potential future reactivation.

You can find an overview of the club's deactivated members by navigating to Members and then Deactivated in the menu.


How to Deactivate a Member

To deactivate a member, go to their profile, click the ... button in the top right corner, and select Deactivate. The member will retain their previous membership type but will be moved to the Deactivated list and lose access to all groups. Alternatively, you can deactivate members directly from the member list: select the members you wish to deactivate by checking the box in the left column, and a large red Deactivate button will appear at the top right.




How to Reactivate a Member

To reactivate a member, go to Members and then Deactivated Members to view the list of all deactivated members. Find the member you want to reactivate, then either click the three dots next to their name or use the Reactivate Member option.


How to Delete a Member

In the Deactivated Members section, you have the option to permanently delete a member. Select the member's profile and click Delete Member Permanently.

If a member is permanently deleted, all their data will be removed, and it will not be possible to retrieve them from this list.


Frequently Asked Questions

How do I deactivate a member in Spond Club?

To deactivate a member, go to their profile, click the ... button in the top right corner, and select Deactivate. Alternatively, you can select multiple members in the member list and click the red Deactivate button that appears at the top right.

Can a deactivated member be reactivated later?

Yes, you can reactivate a member at any time. Go to Members and then Deactivated Members, find the member you want to reactivate, and either click the three dots next to their name or use the Reactivate Member option.

What happens if I permanently delete a deactivated member?

If you permanently delete a member, all their data will be removed from the system, and it will not be possible to retrieve them. Use Delete Member Permanently with caution.

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