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Managing Unprocessed Members in Spond Club
Managing Unprocessed Members in Spond Club
Updated over a week ago

In the “Unprocessed” menu, you will find an overview of members who have either joined the club’s groups via a group code or have been added to one of the club’s groups by a group administrator.

⚠️ NOTE! Members who register for a group using a group code will not appear under the “Unprocessed” view until a group administrator has approved them.

Once a group administrator has approved the member in the group, the member will immediately gain access to the group, even if they still appear as unprocessed in Spond Club. Members imported by a Spond Club administrator via the group or member import function will automatically be added under “Active Members”.



Approve unprocessed members

You can approve each member individually, or select all members on the list by ticking Select all.


Assigning Member Types

When members are imported in a single operation, they are automatically classified as Member. If you need to assign a different member type, it is recommended to process new members in several steps.


Deleting Unprocessed Members

If you delete an unprocessed member instead of approving or merging them, they will lose access to their groups in the Spond app.


Duplicates

An orange alert will appear for any duplicates.

To review them, click on the member's name (do not select) or choose Review. A new screen will appear, allowing you to address the duplicate.

  • Click on Show duplicate and merge.

  • If it is the same member, review the data and click Merge. Any discrepancies between the unprocessed and active members will be highlighted in red. In the right column, select which data the merged member should retain.

  • If it is not the same member (e.g., siblings), click Cancel and Approve as new member.

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