If you've recently started using Spond Club but some of your club’s teams already have existing groups in the Spond app, you can easily import these groups into your club solution. Once imported, the group and its members will appear in Spond Club. From that point on, overall administration, including group settings and group administrator management, will be handled exclusively by club admins in Spond Club.
Once the import is complete, all members in the group will automatically be added under “Active Members”. If duplicate members occur, they will also appear under “Active Members” after the import. It is important to merge the duplicates instead of deleting them. Deleting will cause the member to lose access to the group, while merging ensures that access is maintained.
How to Import a Group to Spond Club
Go to Departments and Groups → Import Group and then send the link to yourself (or to the group administrator of the group you wish to import). Ask the group administrator to grant access for the import via the link.
Once access has been granted through the link, the group will appear in the list under Departments and Groups → Import Group, where you can click on the group to start the import.
The group import process then consists of two steps:
Details
Fill in the required information and make the selections that best suit the group you are importing. For more details about the options, refer to the guide “Create a New Group” starting from step 3 onwards.
Group Roles
The club roles you have created will differ from the old group roles, and you will need to specify how they should align with one another. All group members who previously had roles will be assigned the new club roles you select from the dropdown menus. The old group roles will then be removed from the group.
If needed, you can create a new group role by clicking the “Add Group Role” button.
To simplify the process, we recommend planning your club roles in advance. This will make it easier to reuse roles (such as Coach, Assistant, Team Leader, etc.) across different groups.
Click Import at the bottom right to complete the group import process.
Frequently Asked Questions
How do I start importing a group from the Spond app into Spond Club?
How do I start importing a group from the Spond app into Spond Club?
To import a group, go to Departments and Groups → Import Group in Spond Club. Send the link to yourself or the group manager. The group manager then needs to grant access using the link. Once that’s done, the group will show up in the import list, and you can begin the process.
What happens to the group members during the import process? Will they lose access?
What happens to the group members during the import process? Will they lose access?
No, members won't lose access to the group.
What if I see duplicate members after importing a group?
What if I see duplicate members after importing a group?
If you see duplicates in the "Active Members" list, always merge them rather than deleting. Merging keeps the member's access to the group intact, while deleting removes their access entirely.
Can I change roles for members during the import?
Can I change roles for members during the import?
Yes, during the import, you'll be prompted to match the old group roles with your club roles in Spond Club. You can also make changes to member roles after the import is complete by going to the group's settings.
Will group admins notice any changes after the group is imported?
Will group admins notice any changes after the group is imported?
Group admins might notice changes in their permissions, depending on the new roles you assign during the import. Regular members won't notice any changes in how they use the Spond app.
Is it possible to transfer a group from one club to another?
Is it possible to transfer a group from one club to another?
Unfortunately, it is not possible to directly transfer a group from one Spond Club profile to another.
Can a group be detached from a club so that it only exists in the Spond app?
Can a group be detached from a club so that it only exists in the Spond app?
It is currently not possible to detach a group from a Spond Club profile. At present, the group must be deleted from the Spond Club profile and recreated as an identical group in the Spond app or web app.
Can a group be linked to multiple clubs at the same time?
Can a group be linked to multiple clubs at the same time?
It is unfortunately not possible to link a single group to multiple Spond Club profiles simultaneously.