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Overview - Messaging in Spond
Overview - Messaging in Spond

What is Messaging in Spond, how does it work and how can you use it

Rob Lawson avatar
Written by Rob Lawson
Updated over a week ago

The Spond platform offers a fully-featured Messaging tool to help admins and coaches keep in touch with their members and with each other, as well as allowing direct contact between individual members or groups of members. Unlike some messaging platforms, such as WhatsApp and Facebook Messenger, Spond's Messaging tool is fully GDPR-compliant and offers complete traceability. It's also offers oversight to parents and guardians, as well as admins, which means it is an effective safeguarding tool that can be used with complete confidence.

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Messaging in Spond's team management solution - Spond App

From the Spond App, you can send a message to a single member, selected members or all your members. You remain in control of all messaging, including who can send to who and who can see what.

  • Send a simple text message, or you can attach photos videos or files.

  • Control who can access messaging and who they can send to

  • Full oversight for parents and guardians to see what young people are receiving, plus what they're sending, and who to

  • Messages cannot be deleted by Spond app users, ensuring traceability for all communication between admins and team members.

  • Recipients can choose to receive push messages when a new message lands in the Spond App

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Spond App Admins

Spond App Users

Messaging in Spond's club management solution - Spond Club

As with all Spond features, Messaging is even better and more sophisticated for users of the Spond Club platform, with the ability to send to multiple groups and more ways to define your audience.

  • Send and respond to all of your club's messaging from the Spond Club interface

  • Filter your audience by name, group, gender, role and any other relevant attribute, right down to specifics such as health conditions and allergies

  • Select key audiences, such as all members or all parents and guardians, with a single click

  • Additional formatting options can be added, including header text, images, and embedded links

  • Keep track of all messaging in your club and find all of your previous messages (and responses) in one place

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