Setting up a registration form in Spond Club allows you to streamline the process of onboarding new members. With customisable fields, automatic approvals, and flexible options for both self-registration and guardian registration, you can ensure a smooth sign-up process for your club. This guide walks you through the steps to create, customise, and manage a club registration form, making it easier to manage new members and ensure important information is collected during sign-up.
How to Access Forms
How to Access Forms
Go to the main menu and select Forms, then choose Club Registration and click Create New.
Customise the Content
Customise the Content
Title: Provide a clear, descriptive title for the form.
Description: Add a short description about the club and explain the purpose of the form.
Registration Date: Specify the date when registration opens. Note that members with renewal or personal links can sign up before this date.
Who Can Register a New Member?
Who Can Register a New Member?
Self-registration: Ideal for clubs with adult members only.
Guardians registering children: Recommended for clubs focused on youth membership.
Both options: Allow both self-registration and registration by guardians.
Member Types
Member Types
Choose which member types can be selected during registration. These types are predefined in Club Settings > Member Type. If only one member type is selected, it will be automatically assigned without being shown to the registrant.
Depending on the member type, you can specify whether members can choose from predefined groups or teams during registration. This can be set by selecting either Allow Group Selection or No Group Selection.
Groups and Subgroups
Groups and Subgroups
If you want new members to select which group or subgroup they’d like to join, specify the available options. You can also check Make Subgroup Selection Mandatory to ensure proper placement.
Membership Fields
Membership Fields
By default, Spond Club provides a set of standard membership fields to ensure all necessary information is collected during registration. These fields include:
Name: The full name of the member being registered.
Email: A valid email address for communication and login purposes.
Phone Number: The member's contact number for updates and notifications.
Address: The full postal address, which can be used for billing or other club-related correspondence.
Date of Birth: This is important for age-specific membership types, event participation, or competition categories.
Member Type: Predefined in Club Settings, this field allows members to choose the type of membership they are applying for (e.g., junior, senior, coach).
Registration Date: The date on which the member completes the registration process.
Gender: This field is used for membership categorisation or participation in gender-specific activities or teams.
Guardians: For youth members, this field captures information about one or more guardians, including their contact details, to manage communication and payment on behalf of the member.
Both members and guardians can be given the ability to edit these standard fields when necessary. This is useful if contact details change, or if additional information needs to be updated at a later date. The club administrator can configure which of these fields can be modified by the member or guardian, ensuring control over what information can be edited.
Custom Membership Fields
Custom Membership Fields
Custom membership fields allow you to tailor the registration process to meet the specific needs of your club. These fields are predefined in Club Settings > Membership Fields, where you can create and manage custom fields that capture unique or additional information about your members that the default fields may not cover. For example, you could add fields for medical conditions, preferred jersey numbers, or any special requirements that are important for club operations.
Once these custom fields are set, they become a part of the registration form, ensuring you gather all necessary information during the sign-up process.
Additional Fields
In addition to the standard and custom membership fields, you can also add Additional Fields that will be unique to each registration form. These fields are not permanently stored in the member’s profile but exist only for the duration of the registration process. They are ideal for collecting temporary or form-specific information such as event preferences, dietary requirements for specific events, or temporary contact details.
After you process each registration, you have the option to manually copy relevant information from the additional fields into the permanent membership fields if it becomes necessary. This ensures flexibility in capturing data without overloading the permanent member profile.
Field Types and Requirements
When creating a custom or additional field, you can choose from various field types in the dropdown menu, such as:
Text Field: For short, open-ended responses like names or single-line answers.
Text Area: For longer responses, such as detailed comments or descriptions.
Dropdown Menu: Provides a list of predefined options for the member to choose from.
Checkbox: Allows members to select options or confirm consent.
Date Picker: Useful for fields that require date entries, such as event availability or past membership dates.
You can also specify whether these fields should be required or optional for members to complete. This ensures you collect critical information while allowing flexibility for fields that may not apply to every member.
Member Notification
Member Notification
After creating the registration form, you can customise the emails sent to members during the sign-up process.
Confirmation Email
In this section, you can personalise the email that is automatically sent when a registration is submitted. This email confirms that the form has been received and informs the member whether their application is being processed or placed on a waiting list. You can include a welcome message, next steps, and any key information members need to know.
Notification of Approved Sign-Ups
This option lets you customise the email sent when a registration is approved. It’s a formal confirmation welcoming the member to the club. You can provide information about their membership, upcoming events, and relevant resources or documents.
Automatic Email Confirmation
Even if you don’t customise these emails, Spond will still send an automatic confirmation once the registration form is submitted, ensuring members are notified.
Frequently Asked Questions
Can I choose different types of member registration options?
Can I choose different types of member registration options?
Yes, you can allow self-registration, guardians registering children, or both. This flexibility ensures the form is suitable for your club's needs.
Can I automatically approve new registrations?
Can I automatically approve new registrations?
Yes, you can set the form to automatically approve new sign-ups, either immediately or after the member has completed the payment.
How do I add custom fields to the registration form?
How do I add custom fields to the registration form?
Custom fields can be created in Club Settings > Membership Fields. You can also add additional fields for the registration form that aren’t stored permanently but can be copied over during processing.
What information do members need to provide in the form?
What information do members need to provide in the form?
By default, members must provide basic information like name, email, phone number, and address. You can customise this further with additional required or optional fields.
Can I add a consent request for terms and privacy during registration?
Can I add a consent request for terms and privacy during registration?
Yes, you can request members to approve the club’s terms and privacy policy by providing a link to the relevant document. The same applies for requesting photo consent.