When you open a member's profile, the first section displays their basic information, including name, date of birth, contact details, and membership status. This gives you a quick overview of who the member is and their essential details. Use the Edit feature to update or change any information as needed.

In addition to the basic details, you can also view custom fields that the club has added, such as allergies, medical needs, or other relevant information. These fields allow you to tailor member management to the club's specific requirements.

You can see which groups and subgroups the member belongs to, including both main groups and any associated subgroups. This feature helps club administrators track the member's participation in various activities and teams. With the Add to group option, you can place the member in additional groups within the club. It also shows a list of the groups the member is already part of.

For younger members, you will find information about guardians or payment contacts. This section is useful for managing communication and billing, ensuring you know who to contact when additional information or payments are required.

Here, you can view all payment requests the member has received and their current status. This section shows which payments have been sent, which have been paid, and which remain unpaid. Detailed information includes the name of the request and its status, such as Exempt, Paid, or Unpaid.

The member's participation in courses and event registrations is also accessible in their profile. This section provides an overview of the member's activities within the club, including a history of past courses and events they have participated in. You can also see the amount paid and any outstanding balance here.

To update a member's contact information, navigate to the member's profile and click on the Edit option in the basic information section. Here, you can make any necessary changes to the member's contact details, such as phone number, email address, or address, and then save the updates.

Yes, you can add custom fields to a member's profile to collect specific information, such as allergies, medical needs, or additional contact details. These custom fields can be set up in the club settings and will appear in each member's profile for easy management.

To assign a member to multiple groups, go to the member's profile and select the Add to group option. From there, you can choose the additional groups the member should join. Repeat this process for each group you want to add the member to, and remember to save your changes.

In Spond, a profile can have both an email and a phone number linked to it. If a child’s member profile in Spond Club mistakenly shows their guardian's email and phone number listed as their own, you need to remove both the phone number and the email at the same time and save the changes in one operation to completely unlink the member from the guardian’s profile. If you do not do this, the email will reappear because the link to the guardian’s profile has not been fully broken.

Once both the guardian’s email and phone number have been removed and the profile is saved, you can then add the child’s own email by edit it again.

In Spond Club, when adding a parent/guardian by entering their name, email and phone number, Spond will sync this information with the user-profile connected to the entered contact details. The name is fetched automatically from that user profile, if the wrong name appears when adding a guardian, it is because the incorrect name is registered on the connected user profile (Some parents mistakenly register a profile with the parent’s email, but the child’s name). If this happens, you should ask the guardian to correct their profile so it displays their own name. If they want their child to also use Spond, the child will need to create a separate profile, using the child’s own email (and phone number).