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Managing Member Information
Managing Member Information

What information can you view and manage for members in Spond Club?

Updated over 3 weeks ago

Managing member information is essential for the smooth operation of any club. In Spond Club, you have access to a comprehensive overview of each member's details, from basic contact information to payment statuses and group involvement. This article breaks down the key types of information you can view and manage within a member's profile, helping you stay on top of communication, payments, and member activities.


Basic Information

When you open a member's profile, the first section displays their basic information, including name, date of birth, contact details, and membership status. This gives you a quick overview of who the member is and their essential details. Use the Edit feature to update or change any information as needed.

In addition to the basic details, you can also view custom fields that the club has added, such as allergies, medical needs, or other relevant information. These fields allow you to tailor member management to the club's specific requirements.


Groups and Subgroups

You can see which groups and subgroups the member belongs to, including both main groups and any associated subgroups. This feature helps club administrators track the member's participation in various activities and teams. With the Add to group option, you can place the member in additional groups within the club. It also shows a list of the groups the member is already part of.



Guardians

For younger members, you will find information about guardians or payment contacts. This section is useful for managing communication and billing, ensuring you know who to contact when additional information or payments are required.


Payment Requests

Here, you can view all payment requests the member has received and their current status. This section shows which payments have been sent, which have been paid, and which remain unpaid. Detailed information includes the name of the request and its status, such as Exempt, Paid, or Unpaid.


Forms (Courses and Registrations)

The member's participation in courses and event registrations is also accessible in their profile. This section provides an overview of the member's activities within the club, including a history of past courses and events they have participated in. You can also see the amount paid and any outstanding balance here.


Frequently Asked Questions

How can I update a member's contact information in Spond Club?

To update a member's contact information, navigate to the member's profile and click on the Edit option in the basic information section. Here, you can make any necessary changes to the member's contact details, such as phone number, email address, or address, and then save the updates.

Can I add custom fields to a member's profile in Spond Club?

Yes, you can add custom fields to a member's profile to collect specific information, such as allergies, medical needs, or additional contact details. These custom fields can be set up in the club settings and will appear in each member's profile for easy management.

How do I assign a member to multiple groups within the club?

To assign a member to multiple groups, go to the member's profile and select the Add to group option. From there, you can choose the additional groups the member should join. Repeat this process for each group you want to add the member to, and remember to save your changes.



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