Here’s an overview of the transaction fees charged by Spond in different regions. These fees include the costs from our payment partner, Stripe.
Transaction Fee Options
By default, the transaction fee is covered by the club. This means the fee is deducted from the total amount paid, leaving the club with the product price minus the transaction fee.
If the club prefers, they can choose to have members cover the transaction fee. In this case, an extra fee is added to the total price, ensuring the club receives the full product amount after the transaction fee is deducted.
Spond Club Transaction Fees by Currency
EUR (Austria, Belgium, Finland, France, Germany, Ireland, Italy, Netherlands, Spain): 2.5% + €0.20
GBP (United Kingdom): 2.5% + £0.20
USD (United States): 3.29% + $1.00
AUD (Australia): 5% + AU$0.50
CAD (Canada): 5% + CA$0.50
CHF (Switzerland): 2.5% + CHF0.20
NOK (Norway): 2.99% + 2 NOK
DKK (Denmark): 2.5% + 2 kr
SEK (Sweden): 2.5% + 2 kr
⚠️ Note! Please be aware that the Spond App has its own transaction fees. For more information, see the details on transaction fees in the Spond App help centre.
How to Handle Transaction Fees
Clubs have two options when collecting payments, such as membership and training fees:
Include the Transaction Fee in the Product Price
Include the Transaction Fee in the Product Price
How it works: The transaction fee is part of the price members pay. The club receives the product price minus the transaction fee.
Calculation: Product price * percentage fee + fixed fee
Example: For a product costing 1,000 NOK:
1,000 NOK * 2.99% + 2 NOK = 32 NOK.
The member pays 1,000 NOK, and the club receives 968 NOK after the 32 NOK fee is deducted.
Add the Transaction Fee to the Product Price
Add the Transaction Fee to the Product Price
How it works: The transaction fee is added to the product price, so the club receives the full amount.
Calculation: (Total price including fee) * percentage fee + fixed fee
Example: If the club wants to receive 1,000 NOK:
1,033 NOK * 2.99% + 2 NOK = 33 NOK.
The member pays 1,033 NOK, and the club receives 1,000 NOK after the 33 NOK fee is deducted.
Transaction fees for payments that must be reported to the Norwegian Sports Federation (NIF)
For clubs integrated with the Norwegian Sports Confederation, there is an extra fee of 27 NOK per member for the annual membership fee. This results in a transaction fee of 2.99% + 2 NOK per transaction, plus an additional 27 NOK per member, applied once per year.
Frequently Asked Questions
Who covers the transaction fees in Spond Club by default?
Who covers the transaction fees in Spond Club by default?
By default, the club covers the transaction fees. This means the fee is deducted from the total payment amount, leaving the club with the product price minus the transaction fee.
Can the club choose to pass the transaction fees on to the members?
Can the club choose to pass the transaction fees on to the members?
Yes, the club can choose to have members cover the transaction fees. In this case, the fee is added to the total product price, ensuring the club receives the full amount after the fees are deducted.
How does including the transaction fee in the product price work?
How does including the transaction fee in the product price work?
When the transaction fee is included in the product price, the member pays a set amount, and the club receives that amount minus the transaction fee.
Can I change the option of who covers the transaction fees after the payment request is sent?
Can I change the option of who covers the transaction fees after the payment request is sent?
No, once the payment request is sent out, you cannot change who covers the transaction fees. Make sure to select the preferred option during the setup process.
How are transaction fees calculated when members cover the fees?
How are transaction fees calculated when members cover the fees?
When members cover the fees, the total amount is calculated using the formula: (Total price including fee) * percentage fee + fixed fee.
Are there any differences in fees for different payment methods?
Are there any differences in fees for different payment methods?
No, the transaction fees listed apply to all payment methods handled through Spond Club, regardless of how members pay.
Is there a way to view and track transaction fees in Spond Club?
Is there a way to view and track transaction fees in Spond Club?
Yes, Spond Club provides detailed payment reports that include information about transaction fees, making it easy for clubs to track and manage their finances.