Spond's business model is built around transactions. Our main goal is to make it easier to organise activities. By helping our users minimise the time they need to spend on admin and finances, we free up valuable time that they can spend on coaching and other valuable activities.
Spond is a free platform and we only make money when our club and group users process their payments through Spond. All transactions are processed by our secure payments partner, Stripe.
Reduced transaction fee in October 2026
In October 2026 the transaction fee is lower in some countries.
From 1 to 31 October, the fee is €0.10 + 1.25% per product for groups and clubs with a payment account in Italy, Germany, France, Belgium, the Netherlands and Luxembourg.
For groups and clubs with a payment account in Switzerland, the fee is CHF 0.10 + 1.25% per product.
You do not need to do anything, as the lower fee applies automatically. What counts is the country of the account that receives the payment, not where the person paying lives. Payments processed before 1 October or after 31 October are charged the standard rate.
All the details are in the terms of the offer.
Overview of transaction fees in the Spond App
The prices include transaction fees charged by our payment provider, Stripe, as well as the safe and secure handling of the entire payment process. This makes it easy for you to send out payment requests to your members. Members who use the app will receive the request directly in the app, while those who do not will receive it by email.
In the Spond app, the transaction fee is calculated per product, both for mandatory amounts and any optional products. This means that if a payment request contains several products, the fee is added to each individual product selected. Therefore, there is not just one overall fee for the entire purchase, but one fee per selected product.
🇪🇺 EUR, 1 to 31 October 2026 (Italy, Germany, France, Belgium, the Netherlands, Luxembourg) | €0.10 + 1.25% |
🇨🇭 CHF, 1 to 31 October 2026 (Switzerland) | CHF 0.10 + 1.25% |
Standard rates |
|
🇳🇴 NOK (Norway) | 2 kr + 2.5% |
🇩🇰 DKK (Denmark) | 2 kr + 2.5% |
🇸🇪 SEK (Sweden) | 2 kr + 2.5% |
🇪🇺 EUR (Eurozone) | €0.20 + 2.5% |
🇬🇧 GBP (United Kingdom) | £0.20 + 2.5% |
🇺🇸 USD (United States) | $1.00 + 3.29% |
🇦🇺 AUD (Australia) | $0.30 + 2.5% |
🇨🇦 CAD (Canada) | $1.00 + 3.29% |
🇨🇭 CHF (Switzerland) | CHF 0.20 + 2.5% |
Who covers the transaction fee?
By default, the group covers the transaction fee, meaning the total amount paid includes the fee, and the group receives the net amount. Alternatively, groups can choose to have members cover the transaction fees. In this scenario, an additional fee is added so that the group receives the full price for the products after the transaction fee is deducted.
