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Spond Club: How to pay through the signup form
Spond Club: How to pay through the signup form

How to request and manage payments from prospective members before granting them club membership.

Hanne Green avatar
Written by Hanne Green
Updated over a week ago

Overview

This feature allows club admins to mandate payments from individuals who have shown interest in joining the club but haven't been onboarded as members yet.


No Changes to Signup Form Needed

There's no need to modify the signup form to implement this pre-payment requirement. Regardless of the specific form they've used to sign up, you can request payments from all new members.


How to Request Payments:

  1. Navigating to the Right Menu: Start by heading over to 'Members -> Sign ups'.

  2. Selecting a Member: Click on the desired member's name for whom you wish to mandate a payment. An alternate method is clicking the three dots adjacent to the member's name.

  3. Setting Payment Approval: A dropdown will appear once you select 'Approve after payment'.

  4. Determining Payment Type: Depending on the membership type selected during their signup, you'll be presented with specific payment requests. If none appear, it indicates that the chosen member type doesn't align with any existing payment segment.

  5. Customising the Payment Request: Before finalising, you have the option to tailor the payment claim as you see fit.


Setting a Payment Deadline

You can stipulate a deadline for the payment, ranging from a quick 48 hours to a more lenient 14 days. Failure to meet this deadline results in a "Payment expired" status for the member on the signup list. However, there's flexibility as you can always send a subsequent payment request later.


Post-Payment Actions

Upon successful payment, the individual is seamlessly transitioned from a prospective member to an official club and group member.


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