Spond Club gives club administrators the ability to request payments from individuals who wish to join the club, even before they are officially registered as members. Once the payment has been completed, they automatically become members.
This guide shows you how to send payment requests, create new registration forms that automatically approve new members upon registration, with or without payment, and update existing forms to do the same.
Additionally, you will learn how to set payment deadlines, manage membership renewal payments, and oversee the payment status of potential members.
Automatic Approval of New Members or After Payment in the Registration Form
When creating a registration form in Spond Club, you have the option to choose whether new members are approved automatically or automatically after payment.
To enable this when setting up the registration form, follow these steps:
In the left-hand sidebar, navigate to “Club registration forms”
Click the “Create New” button in the top right corner
Further down the page, you will find “Auto approval and payment request"
Choose how new registrations will be approved:
Approve new registrations automatically
Approve new registrations automatically after payment. Instalments must be paid in full
When you’ve finished filling out the new registration form, click “Next” in the bottom right corner
Manually Approving Members/Approving After Payment
It is not necessary to modify the registration form to approve members or approve after payment. Regardless of which form they used to register, you can approve and/or approve after payment for all new members.
How to Manually Approve/Approve After Payment:
From the left-hand sidebar, go to → Members → Sign-ups
Select a Member: Click on the name of the desired member or the three dots next to their name
Choose “Approve” or “Approve After Payment”. If you select Approve, the chosen registrations will be added as club members, who will then receive an email notification confirming their membership
Determine Payment Type: Based on the selected membership type and/or group at registration, the corresponding payment requests will automatically be displayed. If no payment requests appear, it means that the chosen membership type is not linked to any existing payment segments.
Set a Payment Deadline: You can choose a payment deadline for the member(s). Available deadlines are 14 days, 7 days, 4 days, or 48 hours
Edit an Existing Registration Form for Automatic Approval of New Members or After Payment
You can edit an existing registration form so that new members are either approved automatically or automatically after payment.
To modify an existing registration form for automatic approval of new members, or automatic approval after payment, follow these steps:
In the left-hand sidebar, navigate to “Club registration forms”
Scroll through the list of registration forms or use the search function
Click the gear icon to the right of the registration form name you wish to edit
In the “Details” section, click Edit on the right
Scroll down the page until you see “Auto approval and payment request”
Choose how new registrations should be approved:
Approve new registrations automatically
Approve new registrations automatically after payment. Instalments must be paid in full
Scroll to the bottom of the page and click “Save” in the bottom right corner
Setting a Payment Deadline
You can set a payment deadline ranging from 48 hours to up to 14 days for greater flexibility. If the deadline is not met, the member will be marked as Payment Expired in the registration list. However, it is possible to send a new payment request if needed later.
When the payment is completed
Once the payment is completed, the individual will automatically be moved from Sign-ups to Active Members.
Membership Renewals and Payments
Membership renewal in Spond Club simplifies the process for both club administrators and members, saving time and reducing stress. This feature streamlines membership management, allowing administrators to focus more on club activities. It also helps keep members engaged and satisfied with their club experience.
You can also approve renewed memberships after payment. Here’s how to do it:
From the left-hand sidebar, click “Members” → “Sign-ups”
Any membership renewals will appear in a separate section above the registration list. You can filter the view to show only these by clicking “Show renewals only”
You can approve a person by clicking on their name. Alternatively, you can tick the box to the left of the name(s) of the person(s) you wish to approve or approve after payment. Then click either the “Approve” or “Approve After Payment” button
If you select “Approve”, the chosen registrations will be added as club members, and they will receive an email notification confirming their membership.
If you select “Approve After Payment”, a window will open where you can choose which payment request to send. Based on the selected membership type and/or group selected during registration, the corresponding payment requests will appear automatically. If no payment requests appear, it means the selected membership type is not linked to any existing payment segments.
You can also set a payment deadline for the member(s), choosing between 14 days, 7 days, 4 days, or 48 hours.
Learn more about membership renewals in Spond Club here.
Frequently Asked Questions
Do I need to change the registration form to request pre-payments?
Do I need to change the registration form to request pre-payments?
No, there’s no need to change the registration form. You can request payments from all new members regardless of the form they used to sign up.
How do I request a payment from a new member?
How do I request a payment from a new member?
Go to Members → Sign ups, select the member's name or click the three dots next to their name. Choose Approve after payment from the dropdown, then customise the payment request if needed.
What happens if a member misses the payment deadline?
What happens if a member misses the payment deadline?
If the payment deadline is missed, the member's status will be marked as Payment expired on the registration list. You can send a new payment request at a later time if needed.
Can I set different payment deadlines?
Can I set different payment deadlines?
Yes, you can set a payment deadline that ranges anywhere from 48 hours to 14 days, depending on your club's requirements.
What happens after a member makes the payment?
What happens after a member makes the payment?
Once payment is completed, the individual is automatically transitioned from a prospective member to an official club and group member within Spond Club.