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Spond App: How to create payment requests

Guidance for coaches and admins requesting and receiving payments in Spond's team management solution - Spond App

Rob Lawson avatar
Written by Rob Lawson
Updated over a week ago

If you want to collect money for membership fees, match fees, new kit or anything else, you can create payment requests for your your group or subgroups in the Spond App. The request will only be visible to the ones who’s been asked to pay and you will get a full overview who’s paid both in the request itself and under Payment > Received Payments. You can also send reminders or messages to the recipients.

  • Desktop Interface: Go to the group, select 'Payment request' in the menu and follow the steps
    Spond App: Go to the group, press the + in the top right corner and select 'Payment request'

(If you do not have this function available it's due to limited admin permissions)

  1. Select the group you would like to create the payment request in and select the recipients

  2. If you haven't already, create a payout method

  3. Add a title, description, due date and if the payment is mandatory or optional

  4. Set a base price (one price) or add multiple products with different prices and the option to select a quantity. You can also add attachments.

  5. When the payment request is created, a notification will be sent to the participants and they can pay directly in the app or through the email if they don't use the app. How to add payment method

  6. If you press the three dots next to 'Edit' you can duplicate the request, create an event from the request, create sub group or delete the request.

Read more about how to export payments. You can also export an overview of a particular payment request by going to the recipient list and press "export overview". The payout method chosen to receive the money to is linked to the admin, not the group so it's only the admin who created the payment request who can export this from their profile.

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