Your role as an admin in the group gives you the ability to customise the membership of the group. This includes changing roles, adjusting permissions and adding or updating guardians for each member and deleting a member. When you remove a member, they are removed from the group and lose access to group activities and information immediately.
By managing membership, you ensure the group stays relevant and inclusive, while managing changes in members' needs.
Add an administrator to a group
If you wish, you can create different administrator roles to help manage your group. This is useful for distributing responsibilities and ensuring that the right people have access to the necessary features.
How to add an administrator?
How to add an administrator?
App:
Open the app
Groups
Select the desired group
Tap on the button showing the number of members
Administrators
Tap the “Add administrators” button
You can now either:
Add a new administrator
Fill in the fields: first name, last name, phone number, and email. Alternatively, click "Get info from contacts" to pull details from one of your phone contacts.
Choose whether the new administrator should be included in a subgroup.
Select administrator role.
Tap "Save".
Select from members
Select administrator role.
Tap "Save".
Select from guardians
Select administrator role.
Tap "Save".
Web:
Log in to your Spond profile here.
Select the desired group.
Members.
Click “Add”.
You can now either:
Add New administrator
Fill in the fields.
Select the type of administrator role.
Click “Save” at the bottom right of the box.
Select from members
Select administrator role.
Click "Save".
Select from guardians
Select administrator role.
Click "Save".
⚠️ NOTE!
When you add a new administrator, they must first confirm the role via email before it is activated.
How do I edit/delete members and admins?
In order to make changes or delete members/admins in the group, you must be an admin with the appropriate rights. See here to see find out what rights the different admin roles have.
How to Edit and/or Delete a Member/Administrator
How to Edit and/or Delete a Member/Administrator
App:
Open the app.
Groups.
Select the required group.
Select the button with the number of members.
Find the member you want to edit or delete and select the three dots to the right of the member's name.
Select edit or delete.
When editing, make the changes you want.
Save.
⚠️ NOTE: Use the same procedure to edit/delete admins, just select the tab Administrators after step 4.
Web:
Log in to your Spond profile here.
Select the required group.
Members.
Find the member you want to edit or delete and select the three dots to the right of the member's name.
Select edit or delete.
When editing, make the changes you want.
Save.
⚠️ NOTE: Use the same procedure to edit/delete admins, just select the tab Administrators after step 3.
How does the guardian function work?
The Guardian feature in Spond allows adults to manage children's membership, authorise participation and communicate with other guardians. By receiving notifications and relevant information, guardians help create a safe and effective environment for children's participation in group activities. This feature provides an extra layer of support and organisation, and promotes the smooth running of activities with a focus on children's wellbeing.
When adding guardians, it's important that contact information for the guardian is only added to the fields for the guardian(s), and not entered in the same fields on the member (child). This is partly to ensure that notifications and conversations are correct.
The contact information fields on the member are for entering the email or phone number associated with the member's/child's Spond profile if the person has their own.
FAQs
A parent or guardian of a member has added their contact information to the member's (child's) fields. How can this be corrected?
A parent or guardian of a member has added their contact information to the member's (child's) fields. How can this be corrected?
If a parent or guardian has entered their contact information in the member fields, this information can be changed by either the group's contact person or an admin with member editing rights. You can find out what rights the different admin roles have by visiting here.
Can the member leave a subgroup on their own?
Can the member leave a subgroup on their own?
No, as an admin with editing rights, you must go into the subgroup and remove the member if you want them to leave the subgroup, or if the member wants to leave.